Return & Exchange

Returns & Exchanges

What is your return policy? We want you and your child to love your new toy! If you're not satisfied, you can return most unused and unopened items in their original packaging within 30 days of delivery for a full refund.

How do I start a return or exchange? To initiate a return, please visit our [Link to Returns Portal, e.g., "Returns & Exchanges" page] and enter your order number and email. We'll guide you through the process and provide a return shipping label.

Who pays for return shipping? If the return is due to our error (e.g., you received a wrong or defective item), we will cover the return shipping costs. If you are returning an item due to a change of mind, the customer is responsible for the return shipping fees.